Shipping policy
Shipping Policy – Prime Sports
Shipping Policy
At Prime Sports, we are committed to delivering high-quality custom sportswear products safely and on time worldwide.
Order Processing Time
All orders are processed after payment confirmation and design approval. Production time usually depends on the product type, customization requirements, and order quantity.
Estimated production time:
- Custom sportswear orders: 5–12 business days
- Bulk team orders: 7–15 business days
Shipping Time
Shipping time may vary depending on your country and courier service.
Estimated delivery times:
- USA, UK, Canada, Australia: 5–10 business days
- Europe: 5–12 business days
- Other countries: 7–15 business days
Please note that shipping times are estimates and may vary during holidays or customs inspections.
Worldwide Shipping
Prime Sports offers worldwide shipping through trusted courier partners to ensure secure and reliable delivery.
Shipping Charges
Shipping costs are calculated based on:
- Order quantity
- Package weight
- Delivery destination
- Shipping method selected
Shipping charges will be displayed during checkout or provided in the quotation for bulk orders.
Order Tracking
Once your order is shipped, tracking information will be provided through email or WhatsApp so you can monitor your shipment status.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import charges required by their country.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Prime Sports is not responsible for delays or lost packages caused by incorrect addresses or contact information.
Delayed or Lost Shipments
While we work with reliable courier services, Prime Sports is not responsible for shipping delays caused by:
- Customs clearance
- Weather conditions
- Courier company issues
- Public holidays or unforeseen events
Damaged Packages
If your package arrives damaged, please contact us within 5 business days with clear photos of the package and products.
Contact Information
Prime Sports
📞 Phone / WhatsApp: 03266246899
📧 Email: primesports593@gmail.com
By placing an order with Prime Sports, you agree to our Shipping Policy.